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Privacy Policies

Privacy Policy

At Prime Stone Capital Bank, safeguarding your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. We are committed to maintaining transparency and ensuring your trust in all our operations.

What Information Do We Collect?

We may collect the following types of personal information:

  • Personal identification details (e.g., name, address, date of birth, and contact information).
  • Financial information (e.g., account details, transaction history, and income data).
  • Government-issued identification (e.g., NID, passport, or driver’s license).
  • Device and usage data (e.g., IP address, browser type, and usage patterns).
  • Communication preferences and feedback provided through surveys or customer service interactions.

How Do We Use Your Information?

The information we collect is used for the following purposes:

  • To process transactions and provide banking services.
  • To verify your identity and comply with legal obligations.
  • To enhance and personalize your banking experience.
  • To detect and prevent fraud or unauthorized activities.
  • To communicate with you about updates, promotions, and other relevant information.

Your Rights and Choices

As a valued customer, you have the following rights regarding your personal information:

  • The right to access and review the personal data we hold about you.
  • The right to request corrections to inaccurate or incomplete information.
  • The right to withdraw consent for certain data processing activities.
  • The right to request deletion of your personal data, subject to regulatory requirements.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

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